Privacy policy

*BS Channabasappa Silks & Sarees*

BS Channabasappa Silks & Sarees operates the website www.bschannabasappasilksandsarees.com, which provides the Service.

This page informs website visitors about our policies regarding the collection, use, and disclosure of Personal Information for anyone choosing to use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The Personal Information we collect is used solely for providing and improving our Service. We do not use or share your information with anyone except as described in this Privacy Policy.

Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible on our website, unless otherwise defined herein.

*Information Collection and Use*

To provide a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information collected is used to contact, identify, and fulfil orders.

*Account and Login Information*

When you use our mobile application, we collect your phone number for authentication through a one-time password (OTP).The OTP is used only for verification purposes and is not stored permanently on our servers. We do not collect biometric data or other sensitive personal information.

*Mobile App Permissions*

Our mobile app may request limited device permissions such as internet access, network status, and external browser access to ensure smooth operation.The app does not access contacts, location, camera, microphone, or media files without explicit user consent.

*Log Data*

Whenever you visit our Service, we may collect information that your browser sends to us, known as Log Data. This may include:

Internet Protocol (IP) address

Browser type and version

Pages visited

Date and time of visit

Time spent on pages

Other diagnostic statistics

This data helps us improve performance and user experience.

*Cookies*

Cookies are small data files used as anonymous unique identifiers. These are sent to your browser and stored on your device.

Our website uses cookies to enhance functionality and improve service quality. You may choose to accept or refuse cookies. Please note that refusing cookies may limit certain features of the Service.

*Service Providers*

We may engage third-party companies and individuals to:

Facilitate our Service

Provide services on our behalf

Perform service-related tasks

Assist in analyzing usage patterns

These third parties have access to Personal Information only to perform assigned tasks and are contractually obligated not to disclose or misuse the information.

*Security*

We value your trust in sharing Personal Information and strive to use commercially acceptable security measures to protect it. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

*Data Storage and Retention*

Personal data such as name, address, and order details is securely stored on protected servers located in India.We retain user information only for as long as necessary to provide services or to comply with legal obligations.

*Data Deletion*

Users may permanently delete their account and associated data by:

Using the “Delete Account” option within the mobile app, or

Sending an email request to hello@bschannabasappa.com. 

Upon verification, all data will be deleted from our systems within 7 working days.

*Links to Other Websites*

Our Service may contain links to third-party websites. Once redirected, please note that these sites are *not operated by us*. We strongly advise reviewing their respective Privacy Policies.

We assume no responsibility for the content or practices of third-party websites or services.

*Children’s Privacy*

Our Services are not intended for individuals under the age of 13 years. We do not knowingly collect Personal Information from children under 13.

If we discover such information, it is deleted immediately. Parents or guardians may contact us if they believe their child has shared personal data.

*Changes to This Privacy Policy*

We may update this Privacy Policy from time to time. Users are encouraged to review this page periodically.Any changes will be effective immediately upon posting on this page.

*Contact Us*

If you have any questions or concerns regarding this Privacy Policy, please contact us through our website or official communication channels.